We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, contact us, or engage our wedding design, event décor, or luxury production services.
1. Information We Collect
We only collect the minimum amount of personal information necessary to deliver our services, communicate with you, and process your requests.
Information Automatically Collected: As you navigate our website, we may automatically collect certain technical data through cookies and analytics tools. This includes your Internet Protocol (IP) address, browser type, operating system, the specific pages you visit, and the date and time of your visit. This data is non-identifying and is used solely to improve our website experience.
Information You Provide Voluntarily: When you fill out our contact form, request a design consultation, or connect with our team, we collect personal details such as your full name, email address, phone number, wedding or event date, venue location, estimated guest count, design budget, and aesthetic preferences.
2. How We Use Your Information
We process your personal information based on our legitimate business interests and to fulfill our service agreements with you. Specifically, we use your data to:
- Process your service inquiries and manage your design or planning consultation.
- Build, refine, and communicate custom structural design concepts, layouts, and cost sheets.
- Coordinate with third-party vendors (such as floral farms, logistics teams, or venue staff) essential to executing your event layout.
- Analyze website traffic and optimize our online portfolio and content.
- Comply with applicable legal or regulatory obligations.
3. Sharing and Disclosing Your Information
We believe in absolute transparency and keeping things simple. We do not sell, rent, or lease your personal information to third parties.
Your information is only shared under the following limited conditions:
- With Trusted Service Providers: We may share relevant logistical details with verified local partners (such as independent florists, lighting technicians, or structural builders) who require the information strictly to execute your event layout.
- For Legal Compliance: We may disclose your data if required to do so by a subpoena, court order, or when necessary to protect the legal rights, safety, or security of Glamstop, our clients, or the public.
4. Data Security and Retention
We use commercially reasonable technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. Because standard email and web forms are not completely encrypted, we advise against sharing highly sensitive financial credentials through our text fields. We retain your personal data only as long as necessary to fulfill our business contract with you or to comply with state tax and corporate record-keeping laws.
5. Cookies and Tracking Technologies
Our website uses essential and analytics cookies to enhance performance. You can choose to accept or decline cookies directly through your web browser settings. Please note that disabling cookies may affect the full functionality of certain interactive features on our site.
6. Your Rights and Choices
You have the right to review, update, or request the erasure of any personal information we hold about you. If you wish to make changes to your contact data or withdraw your consent for future communication, please contact us directly via email.
7. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our business practices or local data regulations. Any revisions will be marked with an updated effective date at the top of this page.
8. Contact Us
For any questions regarding this Privacy Policy or your data, please reach out to us at: info@glamstop.us